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Privacy Policy

Version of 23 October 2026

1. General provisions

1.1. This Privacy Policy explains what personal data the Barva Kimono online store (“Barva”, “we”) collects on barvaclothes.com and its English version barvaclothes.com/en, why we collect it, who we share it with, how long we keep it and how you can control it.

1.2. We process personal data in accordance with the Constitution of Ukraine, the Law of Ukraine “On Personal Data Protection” (the “Law”), the Law of Ukraine “On Electronic Commerce” and other Ukrainian legislation. We also follow the principles of the EU General Data Protection Regulation (GDPR): we collect as little data as possible, explain honestly what happens to it and do not keep it longer than necessary.

1.3. In short: for orders we only collect the data we need to make, take payment for and deliver your order and to contact you about it. We do not sell personal data. To measure visits and run ads, the website uses Google Analytics and Meta Pixel (section 11); they do not receive any order data.

2. Who is responsible for your data

2.1. The controller of your personal data is the individual entrepreneur (FOP) Ovcharenko Anastasiia Vasylivna, RNOKPP (taxpayer number) 3268806706, registered address: 41 Mashynobudivna St., Kyiv.

2.2. For any question about your personal data, please contact us:

  • email: barva.clothes89@gmail.com;
  • phone: +380 93 020 48 96;
  • Telegram: t.me/barvakimonoshop;
  • Instagram: @barva_kimono.

3. What data we collect

3.1. When you place an order

  • first name and last name;
  • phone number;
  • email address (optional);
  • country;
  • delivery address or Nova Poshta branch or parcel locker: city, street, house, apartment, entrance, floor;
  • order comment, which may include, for example, the name of the person you are giving a gift to;
  • preferred contact method: Telegram, Viber, phone call or no contact;
  • order contents (items, sizes, quantities), amount, order number and status.

3.2. Required fields are marked in the form; without them we cannot fulfil the order. If you provide another person’s data (for example, a gift recipient’s), you confirm that you are entitled to share it and that the person does not object.

3.3. When you pay

Payment takes place on the secure page of the Plata by mono (monobank) payment service. You enter your card details directly there, so we never see or store your full card number, expiry date or CVV code. From the bank we receive the payment status, amount, transaction identifier and technical payment details, including a masked card number (only a few first and last digits are visible) and the card network. We need them to confirm the payment, keep our accounts and issue refunds if necessary.

3.4. When you write to us or call us

If you contact us via Telegram, Viber, Instagram, by phone or by email, we receive whatever you choose to tell us, as well as your phone number, email address or profile name in that service.

3.5. Technical data

When you open the website, your browser connects to the servers of our hosting provider (Webflow) and of the services that deliver fonts, images and scripts (Webflow CDN, jsDelivr, the Supabase cloud service). These servers automatically receive technical data: IP address, browser and device type, the requested page, date and time. This is simply how the internet works: a page cannot be displayed otherwise. We do not use this data to identify you and do not build visitor profiles from it; the providers keep such logs under their own rules.

3.6. What we do not collect

We do not ask for passport details, date of birth or card details, and we do not process sensitive data (about health, religious or political beliefs, etc.). Please do not include such information in your order comment.

4. Why we process data and on what legal basis

4.1. We process data only for the following purposes:

  • Fulfilling your order: accepting the order, making or preparing the item, taking payment, handing the parcel over for delivery, informing you of its status and sending an order confirmation to your email if you provided one. Legal basis: the conclusion and performance of a contract to which you are a party (Article 11(1)(3) of the Law) and your consent (Article 11(1)(1) of the Law).
  • Contacting you: clarifying the size, address or gift details through the channel you chose. Legal basis: performance of the contract and your consent.
  • Accounting and reporting: keeping records of sales and payments as required by tax legislation. Legal basis: compliance with a legal obligation (Article 11(1)(5) of the Law).
  • Exchanges, returns and enquiries: handling your requests and claims under consumer protection legislation. Legal basis: performance of the contract and of legal obligations.
  • Security: protecting the website and orders against fraud and abuse and defending our rights in case of a dispute. Legal basis: the controller’s legitimate interest (Article 11(1)(6) of the Law).

4.2. By ticking the consent box at checkout (agreeing to the terms of the public offer and to the processing of personal data), you consent to the processing of your personal data for the purposes described in this Policy, including its transfer to the recipients listed in section 5 and abroad as described in section 6. An order cannot be placed on the website without ticking this box, because we cannot fulfil it without the data.

4.3. We do not send marketing emails or messages without your separate consent, do not make automated decisions about you that have legal effects, and do not use your data for purposes incompatible with those for which it was collected.

5. Who we share data with

5.1. We share data only with those without whom we cannot fulfil the order or run the website, and only to the extent necessary:

  • Webflow, Inc. (USA): website hosting; receives visitors’ technical data.
  • The Supabase cloud service (data hosted in the European Union): the order database and the server side of the website; this is where order data is stored.
  • JSC Universal Bank (monobank, Plata by mono service): payment processing. We pass the bank only the order number, amount and list of items; you enter your payment details directly on the bank’s page. The bank processes them as an independent controller under payment services legislation and its own rules.
  • Nova Poshta LLC: at checkout, the city, street and branch are looked up via the Nova Poshta service based on what you type in the address field. For shipping, we pass on the recipient’s first and last name, phone number, address or branch, and the description and declared value of the parcel. Nova Poshta processes this data as an independent controller under its own rules.
  • Carriers and customs authorities of other countries: if a parcel is shipped outside Ukraine, the data needed for delivery and customs clearance is passed to the carrier, its partners and the customs authorities of the destination country.
  • Telegram: for every paid order, our team receives a notification from a Telegram bot in a private work chat (name, phone, delivery address, order contents and amount).
  • Notion (Notion Labs, Inc., USA): a work table in which the team tracks paid orders until dispatch (the same data).
  • Resend (USA): the service used to send the order confirmation email if you provided an email address.
  • Communication services: Telegram, Viber, your mobile operator or the Gmail (Google) email service, depending on how we communicate with you.
  • Public authorities: only in the cases and in the manner expressly provided by law (for example, to comply with a court decision).

5.2. Separately from orders, Google (Google Analytics) and Meta (Meta Pixel) receive technical data when you visit the website, for statistics and advertising, as described in section 11. We do not sell order data (name, phone number, address) or share it with advertising networks, data brokers or other companies for their marketing.

6. Transfers of data abroad

6.1. Some of the services we use store data outside Ukraine: Supabase in the European Union; Webflow, Notion, Resend and Google in the USA; Meta in Ireland and the USA; Telegram on servers in various countries.

6.2. States of the European Economic Area and parties to the Council of Europe Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data are recognised as ensuring an adequate level of data protection (Article 29 of the Law). We transfer data to other countries, including the USA, on the basis of your unambiguous consent and because the transfer is necessary to perform a contract concluded in your interest (Article 29 of the Law).

6.3. We choose services that encrypt data in transit and restrict access to it. You may state reservations about such transfers (Article 8(2)(10) of the Law); please write to us before placing your order.

7. How long we keep data

7.1. We keep data no longer than the purpose of processing requires:

  • Order data: while the order is being fulfilled and during the exchange and return periods, and then for a further [3 years] from the order date so that we can deal with any claims.
  • Accounting records (information on sales and payments): for the period required by accounting and tax legislation.
  • Correspondence: for as long as needed to answer your enquiry and no longer than [3 years] after the last message.
  • Cart, selected currency and your cookie choice: in your browser until you clear them; Google Analytics cookies: up to 2 years; Meta Pixel cookies: up to 90 days (see section 11).

7.2. Once the period expires, we delete the data from all our systems or anonymise it so that you can no longer be identified (Article 15 of the Law). The history of your conversations in Telegram, Viber or Instagram may also be kept on your side and on those services’ servers under their own rules.

8. How we protect data

8.1. We take organisational and technical measures to protect data against accidental loss, destruction and unauthorised access (Article 24 of the Law):

  • the website runs over a secure HTTPS connection;
  • the order database is closed to public access; data in it can be accessed only by the website’s server functions and by the people who fulfil orders;
  • only team members who need it for their work have access to work chats and tables, and they are obliged not to disclose personal data (Article 10 of the Law);
  • we do not receive or store card payment details;
  • we collect the minimum of data and delete it once the retention periods expire.

8.2. If an incident occurs that threatens your rights, we will notify you without delay and, where required by law, the Ukrainian Parliament Commissioner for Human Rights.

9. Your rights

9.1. Under Article 8 of the Law, you have the right to:

  • know what data about you we process, where it came from, for what purpose, where it is stored and who it is shared with;
  • access your data, i.e. receive an answer as to whether your data is being processed, and its content, no later than 30 calendar days from the date we receive your request;
  • have inaccurate or outdated data corrected;
  • have your data deleted if it is processed unlawfully, is inaccurate or is no longer needed for the purpose of processing, except for data we are required by law to keep;
  • object to the processing of your data;
  • withdraw your consent to processing and make reservations restricting processing;
  • know how automated processing works and be protected from automated decisions that have legal effects for you (we do not make such decisions);
  • have your data protected against unlawful processing, accidental loss or destruction;
  • lodge complaints with the Ukrainian Parliament Commissioner for Human Rights (ombudsman.gov.ua) or with a court and use other legal remedies.

9.2. On request, we will also provide a copy of your data in a commonly used electronic format.

9.3. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. After withdrawal, we will stop processing, except for data needed to fulfil an order that has already been paid for or data we are required by law to keep.

10. How to exercise your rights

10.1. Send your request to barva.clothes89@gmail.com. Please include your name, the order number or the phone number you used, and what exactly you would like us to do with your data. We may ask you to confirm that the request really comes from you, so that we do not disclose your data to someone else.

10.2. Within 10 working days we will tell you whether your request will be granted and, if not, explain why. We will fulfil the request within 30 calendar days of receiving it (Article 16 of the Law). The same time limits apply to requests to correct or delete data. Handling requests is free of charge.

11. Cookies, analytics and browser storage

11.1. To measure visits, the website uses Google Analytics 4 (Google), and to measure and show ads on Facebook and Instagram it uses Meta Pixel (Meta Platforms). They receive technical data (IP address, browser and device type, pages viewed, where you came from and actions on the website) and store cookies in your browser: _ga and _ga_* (Google, up to 2 years) and _fbp (Meta, up to 90 days). We never pass them the name, phone number or address from your order.

11.2. Visitors from the European Economic Area and the United Kingdom are asked for consent first. Until you click “Accept”, Meta Pixel does not load, and Google Analytics stores no cookies and receives only anonymous signals without identifiers (Google Consent Mode). For other visitors these tools work straight away; the legal basis is our legitimate interest in understanding how the website is used and in showing ads to people who may be interested (Article 11(1)(6) of the Law).

11.3. You can change your choice at any time: click “Cookie settings” below to bring up the same prompt, and “Decline” turns off analytics and advertising cookies in this browser. You can also delete cookies in your browser settings, install the Google Analytics Opt-out add-on or change the ad settings in your Facebook or Instagram account. We remember your choice in the browser for 12 months and then ask again.

11.4. The website also keeps your cart contents (items, sizes, quantities), selected currency (Ukrainian hryvnia or US dollar) and cookie choice in your browser’s storage (localStorage). These entries stay on your device and are not sent to us automatically; we receive the cart contents only when you place an order. The website cannot work as an online store without them, so we do not ask for separate consent to them. You can delete them in your browser settings: your cart will be emptied and the currency will return to the default.

11.5. Our hosting provider and CDNs may use strictly technical mechanisms, including technical cookies, to protect against attacks and deliver pages quickly. The monobank payment page is a separate bank website with its own cookie rules.

Cookie settings

12. Children

The website is not intended for children under 14, and we do not knowingly collect their data. If you are a parent or other legal guardian and believe that a child has given us their data, please write to us and we will delete it.

13. Third-party websites and services

The website contains links to Instagram, Telegram, the monobank payment page and other services. When you go there, the rules and privacy policies of those services apply, and we are not responsible for them.

14. Changes to this Policy

14.1. We may update this Policy, for example when we start using a new service or when the law changes. The new version is published on this page together with the date from which it applies.

14.2. We will announce material changes on the website. We will not use data collected earlier for new purposes without your consent.

15. Final provisions

15.1. This Policy is drawn up in Ukrainian and English. In case of any discrepancy, the Ukrainian version prevails.

15.2. This version of the Policy is effective from 23 October 2026.

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+380 93 020 48 96barva.clothes89@gmail.com